ISO/IEC 20000 Auditor. A Two Day Interactive Training on Auditing and Organizational Improvement
The purpose of the ISO/IEC 20000 Auditor course is to provide sufficient understanding of ITSM generally and knowledge of the contents and requirements of the ISO/IEC 20000 standard to be able to perform audits against the standard. The course covers the second edition of the standard (ISO/IEC 20000-1:2011) which cancels and replaces the first edition […]