IT Management

ISO/IEC 20000 Auditor. A Two Day Interactive Training on Auditing and Organizational Improvement

The purpose of the ISO/IEC 20000 Auditor course is to provide sufficient understanding of ITSM generally and knowledge of the contents and requirements of the ISO/IEC 20000 standard to be able to perform audits against the standard. The course covers the second edition of the standard (ISO/IEC 20000-1:2011) which cancels and replaces the first edition […]

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Training PABX and Trunking System

Private Automatic Branch Exchange (PABX) merupakan istilah lama dari Private Branch Exchange (PBX). PABX merupakan sebuah sentral kecil yang digunakan di dalam suatu lingkungan terbatas, yang merupakan pusat dari suatu jaringan peripheral peralatan komunikasi. Saat ini pemanfaatan teknologi PABX sudah sangat umum digunakan khususnya pada gedung perkantoran, hotel, rumah sakit atau pabrik-pabrik yang memang sangat

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ISO/IEC 20000 Practitioner A three-day Interactive Training on The Implementation of IT Service Management Systems

This course provides sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply the gained knowledge to a range of activities that would support organizations in conforming to the requirements of Part 1, and achieving and retaining ISO/IEC 20000 certification. The course covers the second edition of the standard (ISO/IEC

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ISO/IEC 20000 Foundation Including Optional Exam

This course provides a basic insight in the specifications and code of practice for ISO/IEC20000 and covers the second edition of the standard (ISO/IEC 20000 1:2011) which cancels and replaces the first edition (ISO/IEC 20000-1:2005). Some of the main differences are as follows: • closer alignment to ISO 9001 • closer alignment to ISO/IEC 27001

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COBIT® 5 Foundation with Case Study

This three day, instructor-led IT Governance Foundation Course provides an overview the main concepts of IT Governance according to COBIT® 5, ISACA ’s latest governance framework, and how they can be applied. COBIT® 5 provides a comprehensive framework that assists enterprises create optimal value from IT by maintaining a balance between realising benefits and optimising

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PRINCE2® Foundation with Exam

PRINCE2® is a process-based approach for project management providing an easily and scalable method for the management of all types of projects. PRINCE2® isrecognised as a world-class international product and is the defacto standard method for project management throughout the world. The PRINCE2® method is in the public domain, offering nonproprietary, best practice guidance on

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Training IT Business Analysis

Pada tahap awal proyek, Business Analyst (BA) merupakan key person yang mendefinisikan persyaratan, serta perencanaan, mendefinisikan dan memvalidasi lingkup proyek. Oleh karena itu sangatlah penting bagi para Business Analyst memiliki pemahaman tentang pengetahuan BA yang sangat luas sehingga BA dapat membantu tim proyek ketika akan mengembangkan solusi bisnis. Dalam pelatihan ini para peserta akan memperoleh

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Training Information Security Awareness

Bagaimana Meningkatkan Kewaspadaan Atas Keamanan Informasi (2 Days Workshop, 08.30-17.00 WIB) Apakah Anda Memiliki Data atau Informasi Penting yang Harus Anda Lindungi ? Apakah Anda Mengetahui Step By Step Perlindungan Data atau Informasi ? Bagaimanakah Implikasi yang Mungkin Timbul Atas Bobolnya Data atau Informasi yang Anda Miliki dan Bagaimanakah Penanganannya ? Dalam perkembangan teknologi informatika

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