All posts in QWR
The purpose of the ISO/IEC 20000 Auditor course is to provide sufficient understanding of ITSM generally and knowledge of the contents and requirements of the ISO/IEC 20000 standard to be able to perform audits against the standard. The course covers the second edition of the standard (ISO/IEC 20000-1:2011) which cancels . . . Read more
This course provides sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply the gained knowledge to a range of activities that would support organizations in conforming to the requirements of Part 1, and achieving and retaining ISO/IEC 20000 certification. The course covers the second . . . Read more
This course provides a basic insight in the specifications and code of practice for ISO/IEC20000 and covers the second edition of the standard (ISO/IEC 20000 1:2011) which cancels and replaces the first edition (ISO/IEC 20000-1:2005). Some of the main differences are as follows: • closer alignment to ISO 9001 • . . . Read more
The training provides basic principles of project management, including concepts from the initiating, planning, executing, monitoring & controlling, and closing process groups. Introduces fundamentals from the ten project management knowledge areas: integration, scope, time, cost, quality, human resources, communications, risk, procurement, and stakeholder management based on new PMBoK 5th edition. . . . Read more
This three day, instructor-led IT Governance Foundation Course provides an overview the main concepts of IT Governance according to COBIT® 5, ISACA ’s latest governance framework, and how they can be applied. COBIT® 5 provides a comprehensive framework that assists enterprises create optimal value from IT by maintaining a balance . . . Read more
PRINCE2® is a process-based approach for project management providing an easily and scalable method for the management of all types of projects. PRINCE2® isrecognised as a world-class international product and is the defacto standard method for project management throughout the world. The PRINCE2® method is in the public domain, offering . . . Read more
The APMG International AgilePM certification aims to address the needs of those working in a project-focused environment who want to be Agile. Based on the proven fundamentals within DSDM Atern, the certification provides the ability to deliver Agile Projects in organizations requiring standards, rigor and visibility around Project Management, while . . . Read more
Your ability to become a project manager to demonstrate best practices in project management—both on the job and through professional certification—is becoming the standard to compete in today’s fast-paced and highly technical workplace. This course expands upon the basic concepts of project management and offers a job-related approach to successful . . . Read more