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ISO/IEC 20000 Practitioner A three-day Interactive Training on The Implementation of IT Service Management Systems

This course provides sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply the gained knowledge to a range of activities that would support organizations in conforming to the requirements of Part 1, and achieving and retaining ISO/IEC 20000 certification. The course covers the second . . . Read more

COBIT® 5 Foundation with Case Study

This three day, instructor-led IT Governance Foundation Course provides an overview the main concepts of IT Governance according to COBIT® 5, ISACA ’s latest governance framework, and how they can be applied. COBIT® 5 provides a comprehensive framework that assists enterprises create optimal value from IT by maintaining a balance . . . Read more