ICT

Training Document Management Alfresco

Alfresco merupakan aplikasi Enterprise Content Management/Document Management System berbasis web, yang diprakarsai oleh John Newton sejak tahun 2005, salah satu pendiri dari Documentum. Alfresco telah masuk ke dalam Gartner Magic Quadrant untuk kategori Enterprise Content Management. Saat ini Alfresco sudah diimplementasikan di lebih dari 5000 perusahaan. Alfresco mampu menangani penanganan content berskala besar hingga jutaan […]

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Microsoft Office Specialist (MOS) – Microsoft Office Access 2010

This training helps the learners to understand, build knowledge of the features, capabilities, and skills required to navigate Microsoft Access 2010, create, customize, and manage tables, forms, queries, and reports. Entry prerequisite Basic Windows OS navigation skills, Basic Internet usage skills Duration (days) 2 INVESTASI On Call WAKTU On Call

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Training Community Development and Conflict Handling

Pelatihan ini membahas mengenai pendesainan, pemonitoran dan pengevaluasian partisipasi di proyek–proyek pengembangan masyarakat (community development) dengan menggunakan persoalan–persoalan yang ada di masyarakat sekitar. Pembahasan berikutnya adalah mengenai bagaimana melakukan pelibatan terhadap proyek–proyek pengembangan masyarakat dan juga membahas mengenai prinsip-prinsip pengembangan masyarakat. Disamping itu, pelatihan ini akan membahas mengenai bagaimana mengelola konflik, baik konflik di dalam

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ISO/IEC 20000 Auditor. A Two Day Interactive Training on Auditing and Organizational Improvement

The purpose of the ISO/IEC 20000 Auditor course is to provide sufficient understanding of ITSM generally and knowledge of the contents and requirements of the ISO/IEC 20000 standard to be able to perform audits against the standard. The course covers the second edition of the standard (ISO/IEC 20000-1:2011) which cancels and replaces the first edition

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Training PABX and Trunking System

Private Automatic Branch Exchange (PABX) merupakan istilah lama dari Private Branch Exchange (PBX). PABX merupakan sebuah sentral kecil yang digunakan di dalam suatu lingkungan terbatas, yang merupakan pusat dari suatu jaringan peripheral peralatan komunikasi. Saat ini pemanfaatan teknologi PABX sudah sangat umum digunakan khususnya pada gedung perkantoran, hotel, rumah sakit atau pabrik-pabrik yang memang sangat

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ISO/IEC 20000 Practitioner A three-day Interactive Training on The Implementation of IT Service Management Systems

This course provides sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply the gained knowledge to a range of activities that would support organizations in conforming to the requirements of Part 1, and achieving and retaining ISO/IEC 20000 certification. The course covers the second edition of the standard (ISO/IEC

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ISO/IEC 20000 Foundation Including Optional Exam

This course provides a basic insight in the specifications and code of practice for ISO/IEC20000 and covers the second edition of the standard (ISO/IEC 20000 1:2011) which cancels and replaces the first edition (ISO/IEC 20000-1:2005). Some of the main differences are as follows: • closer alignment to ISO 9001 • closer alignment to ISO/IEC 27001

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COBIT® 5 Foundation with Case Study

This three day, instructor-led IT Governance Foundation Course provides an overview the main concepts of IT Governance according to COBIT® 5, ISACA ’s latest governance framework, and how they can be applied. COBIT® 5 provides a comprehensive framework that assists enterprises create optimal value from IT by maintaining a balance between realising benefits and optimising

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